Frequently asked questions
Last updated: 2026-10-01
Does Novatra enter orders into our ERP?
- Not in the ₹10,000 sprint. The initial output is an agreed spreadsheet. ERP integration requires separate assessment and scope.
Can it handle every customer's PO?
- The initial sprint supports one agreed recurring layout. Additional layouts require review and may need separate pricing.
Is the output automatically approved?
- No. The workflow produces draft rows and exceptions. Your team retains commercial review and approval.
What accuracy do you guarantee?
- We do not publish a universal accuracy guarantee. Before payment, we agree on representative test documents, critical fields, an exception ceiling, and acceptance criteria.
Can we try a free pilot?
- We provide a synthetic demonstration and an initial fit discussion. Configuration on your workflow is a paid, fixed-scope sprint.
How do you handle our documents?
- Before any documents are transferred, we agree on authorized access, approved processing tools, storage, and retention. Do not send confidential documents through this enquiry form.
Do we need the monthly service?
- No. Managed operation is optional and should make financial sense for your recurring workload.
When does delivery begin?
- After scope approval, payment, receipt of the agreed dependencies, and confirmation of the delivery slot.